Published: Tue, January 02, 2018
Culture&Arts | By Merle Christensen

Nationwide Customs computer outage causes major New Year's delays at United States airports

Nationwide Customs computer outage causes major New Year's delays at United States airports

Customs and Border Protection began the new year with a computer outage that caused long lines at several airports.

A two-hour CBP systems outage hit various airports across the country, beginning at 4:30 p.m. PST.

A passenger jet takes off from San Diego International Airport.

The major airports caught up in the technical glitch include JFK Airport in New York, LAX and Miami International Airport. DFW International was one of the airports affected.

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Travelers entering the USA have been growing increasingly frustrated at long security queues as immigration desk computers at various United States airports shut down for about two hours on Monday, media reports have said. No indication the disruption was malicious in nature.

- CBP (@CustomsBorder) January 2, 2018Due to U.S. Customs and Border Protection computer issues, passengers at JFK Airport may experience delays in the global arrivals area. "So we couldn't get our passport pictures down, so they cattled us to this line, then they opened up the line after we been standing in it for an hour and let the people who just got off a flight in front of us in customs".

A spokesperson tells CBS News that Customs and Border Patrol has been contacted and are investigating. All airports are now back on line. "CBP officers continued to process global travellers using alternative procedures at affected airports".

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