Published: Sat, January 06, 2018
Hi-Tech | By Wayne Curry

HP Computer and Workstation Batteries Overheat and Burn

HP Computer and Workstation Batteries Overheat and Burn

In January 2018, in cooperation with various government regulatory agencies, HP announced a worldwide voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries.

According to reports, about 50,000 units have been sold.

The batteries were also sold as accessories or provided as replacements through HP, or an authorized HP Service Provider. If you are, HP suggests you place your laptop into "Battery Safety Mode" with a provided BIOS update.

There have been eight reports of the batteries overheating, melting or charring, including three reports of property damage.

If users that do have an affected battery however, HP has advised against removing it manually.

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In an incident that reminds us of the nasty fire hazard that the Samsung Galaxy Note 7 proved to be, it is now HP that is issuing a similar warning message for some of its Notebook and laptop devices.

This is hardly the first time HP has recalled batteries. If you do not meet those requirements, you can download the fully loaded battery validation utility (available here), which will install the necessary frameworks.

If you own a laptop, you already have the Meltdown and Spectre security flaws revealed earlier this week to worry about. In some cases, that overheating could cause the batteries to become unstable and catch fire. "We are taking immediate action to address this issue including a voluntary recall and replacement of the batteries".

Critically, though, the modern obsession with thin-and-light - and, to be less generous, built-in obsolescence - means that numerous above models have internal batteries which are not user replaceable. HP strongly recommends accepting Battery Safety Mode so that the notebook or mobile workstation can be safely used by connecting to an HP power adaptor.

The affected batteries were sold with the listed HP computers, or at Best Buy and other authorized dealers nationwide.

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